People Operations

People management systems for commercial construction

Reduce turnover, improve accountability, and build a workforce that can execute predictable projects at scale.

Are your PMs and superintendents expected to manage performance, coach foremen, and hire talent — without a consistent playbook?

In commercial construction, people systems often evolve in the cracks between projects: supervisors are promoted for technical skill, performance feedback is inconsistent across jobsites, and hiring becomes reactive when backlog spikes. Add industry-wide labor pressure and it becomes harder to keep projects staffed, maintain culture, and address employee issues early — which shows up as missed handoffs, safety risk, rework, and avoidable conflict.

Our People Operations support helps contractors build practical, repeatable systems for performance management, coaching, hiring, and employee relations — designed for field realities.

We start by assessing how people are hired, onboarded, led, and held accountable today — across both office and field. Then we build a clear framework: role expectations and scorecards, a simple performance cadence (1:1s, check-ins, reviews), and tools that make coaching easier for busy leaders. We tighten recruiting by defining the roles you actually need, improving interview consistency, and creating onboarding plans that ramp people faster. Finally, we establish an employee-relations playbook — escalation paths, documentation templates, and conflict-handling approaches — so issues are addressed early and fairly, before they disrupt projects or drive good people out.

Our approach is built for commercial construction: distributed jobsites, fast-changing staffing needs, and leaders who need lightweight tools that work in the real world.